OneAssure Verdict

Company Stats

About the company

Insurance Policies

KYC Documents

Claims

Renewals

Contact

Other companies

FAQs

Niva Bupa Health Insurance

9.9/10

OneAssure Rating

85.18%

Claim Settlement Ratio

10675+

Network Hospitals

9.9/10

OneAssure Rating

Our Verdict

Niva Bupa Health Insurance provides comprehensive coverage, including access to over 10,000 cashless hospitals, chronic and maternity coverage, and affordable premiums. It offers up to 15% online and 30% renewal discounts, and covers consumables and health check-ups from Day 1. The plan also includes automatic sum insured increases based on inflation. However, the lack of a monthly premium payment option and higher complaint rates related to claims and purchases may be drawbacks to consider. Despite these, it remains a solid choice for extensive coverage.

Pros

Extensive Hospital Network

Access to over 10,000 network hospitals across India.

Quick Cashless Claim Processing

Promises cashless claim approval within 30 minutes.

Comprehensive coverage options

Offers plans with sum insured up to ₹3 crores.

Pros

Cons

Limited Family Coverage in Corporate Plans

Some corporate plans may not cover family members.

Cons

Company Stats

Industry Avg.

6623.86

Niva Bupa Health Insurance

5607.57

Gross Direct Premium

Industry Avg.

83.49%

Niva Bupa Health Insurance

59.02%

ICR%

Rating 9.9/10

Solvency3.9/4

ICR3/3

Growth3/3

About the Company

Niva Bupa Health Insurance, formerly known as Max Bupa Health Insurance, is a prominent health insurance provider in India. It is a joint venture between Bupa, a UK-based healthcare services expert, and True North, an Indian private equity firm. The company offers a diverse range of health insurance plans tailored to meet the varying needs of individuals and families. Their policies are designed to provide comprehensive coverage, ensuring financial protection against unforeseen medical expenses.

One of their notable offerings is the ReAssure 2.0 Health Insurance Policy, which covers a wide array of medical expenses, including hospitalization, surgeries, doctor consultations, and post-hospitalization care. With a network of over 10,000 trusted healthcare providers across India, Niva Bupa ensures that policyholders have access to quality medical care when needed. Their commitment to customer satisfaction is evident through streamlined claim processes and wellness benefits, aiming to deliver peace of mind and financial security during medical emergencies.

In June 2024, Niva Bupa announced plans to raise $360 million through an initial public offering (IPO), potentially valuing the company at up to $2.5 billion.

This move underscores their growth trajectory and commitment to expanding their services in the Indian health insurance market.

Krishnan Ramachandran serves as the Managing Director and CEO of Niva Bupa Health Insurance Company Limited. With over 24 years of experience in the health insurance, healthcare, and life sciences industries, Mr. Ramachandran has previously held leadership positions at Apollo Munich Health Insurance Company Limited and Apollo DKV Insurance Company Ltd.

Insurance Policies

Niva Bupa Health Premia Platinum Plan

Niva Bupa Reassure 2.0 Plan

Niva Bupa Senior First Gold Plan

Niva Bupa Health Companion Plan

Niva Bupa Heartbeat Plan

Niva Bupa Health Companion Variant 3 Plan

Heartbeat Niva Bupa Plan

Niva Bupa Health Companion Variant 1 Plan

Niva Bupa Family Health Insurance Plan

Niva Bupa Family First Plan

Niva Bupa Arogya Sanjeevani Plan

Niva Bupa Health Premia Gold & Silver

Niva Bupa Health Recharge Plan

Niva Bupa Reassure 2.0 Titanium Policy And Plan

Niva Bupa Senior First Platinum Plan

Heartbeat Silver Max Bupa Plan

Niva Bupa Reassure 2.0 Bronze Policy And Plan

Niva Bupa Reassure 2.0 Platinum Policy And Plan

Niva Bupa Health Companion Variant 2022 Plan

Niva Bupa Aspire Gold Plus Plan

Niva Bupa Aspire Diamond Plus Plan

Niva Bupa Aspire Platinum Plus Plan

Niva Bupa Aspire Titanium Plus Plan

Health Plus Health Insurance Plan

Health Pulse Enhanced Plan

Niva Bupa Health Recharge Super Top Up Policy And Plan

Niva Bupa Senior First Plan

KYC Documents Required

Aadhar Card

Voter ID Card

PAN card

Passport

Claim Settlement

Cashless Claim

Step 1 - Visit Network Hospital

Step 2 - Inform OneAssure

Step 3 - Carry Required Documents

Step 4 - Fill Pre-authorization Form

Step 5 - Seek Approval

Step 6 - Claim Settlement

Reimbursement Claim

Step 1 - Notify the Insurer

Step 2 - Settle Hospital Bills

Step 3 - Collect Medical Documents and Receipts

Step 4 - Fill Out the Claim Form

Step 5 - Await Claim Review and Reimbursement

Renewal

Online Renewal

Step 1 - Visit the official Niva Bupa Health Insurance website.

Step 2 - Log in to your account using your registered credentials.

Step 3 - Navigate to the "Renew" section on the dashboard.

Step 4 - Select the policy you wish to renew and check details.

Step 5 - Complete payment via your preferred method and confirm renewal.

Offline Renewal

Step 1 - Visit the nearest Niva Bupa branch or authorized agent.

Step 2 - Provide your policy details (policy number, personal identification, etc.) to the representative.

Step 3 - Review the renewal options, coverage, and premium details with the agent.

Step 4 - Pay the renewal premium via cheque, demand draft, or cash at the branch.

Step 5 - Receive your renewed policy documents and payment receipt for future reference.

Key points

Renew your policy before the due date to avoid lapses.

Benefit from a 30-day grace period for late renewals.

Switch insurers during renewal without losing accumulated benefits.

Assess and upgrade your plan or add riders if needed.

Maintain uninterrupted access to Niva Bupa’s cashless hospital network.

Customer Support

Talk to our experts for Insurance Assistance for FREE

For Niva Bupa Health Insurance customer care :

Toll Free - 1860 500 8888

E-mail - customercare@nivabupa.com

Other related companies

IFFCO TOKIO General Insurance Company Limited

Frequently Asked Questions

1. HOW TO BUY NIVA BUPA HEALTH INSURANCE FROM ONEASSURE?

2. HOW TO PORT TO NIVA BUPA'S HEALTH INSURANCE?

3. TAX BENEFITS

Frequently Asked Questions

HOW TO BUY NIVA BUPA HEALTH INSURANCE FROM ONEASSURE? -
Step 1: Visit www.oneassure.in or call us at +91 6364334343 to connect with our expert advisors.
Step 2: Receive 100% unbiased recommendations tailored to your needs from our team of expert advisors.
Step 3: They will help you select the best option that suits you.
Step 4: You will need to provide us with the necessary KYC documents to proceed with the issuance further.
Step 5: We will generate the payment link on your phone and email.
Step 6: Once you’ve made the payment, your policy will be issued promptly.
Step 7: If you have declared any medical conditions, additional reports must be submitted.
HOW TO PORT TO NIVA BUPA'S HEALTH INSURANCE? -
Step 1: Approximately 60 days before your current policy renewal date, you have the option to port.
Step 2: If you decide to proceed with porting, our team will discuss all the related information with you. Based on this discussion, they will recommend a suitable plan.
Step 3: After you have made your decision, depending on the chosen plan, you will need to provide us with additional documents that are not listed in your current policy document. These documents may include your height, weight, claim details if any, previous year policy copies, nominee's name, nominee's date of birth, and their relationship with you.
Step 4: The registration process for the new policy will be completed on the insurer's online portal.
Step 5: Once the registration is done, you will receive a payment link via email and phone. After making the payment, your new policy will be promptly issued.
TAX BENEFITS -
Under Section 80D of the Income Tax Act, individuals are eligible for a tax deduction of up to ₹25,000 per year on health insurance premiums.
For senior citizens, this limit is extended to ₹50,000 per year.
Additionally, taxpayers can claim an additional deduction of up to ₹5,000 for expenses incurred on preventive health check-ups.