Our Verdict
Digit General Insurance offers health insurance policies with features such as cashless hospitalization across a network of over 16,400 hospitals and a claim settlement ratio of 97% however, customer reviews present a mixed picture. Some policyholders appreciate the comprehensive coverage and efficient claim processes, while others report dissatisfaction with claim denials, unprofessional customer service, and misleading practices. Prospective buyers should carefully assess their options and consider both positive and negative feedback before making a decision.
Pros
Trusted Brand
Digit Insurance is trusted by over 5 crore Indians.
Digital Convenience
User-friendly online platforms for policy purchase, renewal, and claim filing.
Additional Benefits
Options for add-ons like critical illness cover and maternity benefits and worldwide coverage plans.
Pros
Cons
Co-payment in Some Plans
Certain plans may have co-payment clauses, requiring you to pay a portion of medical expenses.
Limited Hospital Network
Compared to bigger insurers, Digit’s cashless hospital network might not be as extensive in some regions.
Claim Processing Variability
While generally smooth, some customers have reported occasional delays in claims processing.
Cons
Company Stats
Industry Avg.
Digit Health Insurance
Gross Direct Premium
Industry Avg.
Digit Health Insurance
ICR%
Rating 6.2/10
About the Company
Digit Insurance is a leading Indian general insurance provider revolutionizing the industry with simple, technology-driven solutions. Offering diverse products like car, bike, health, and travel insurance, it ensures transparency and convenience. Committed to customer satisfaction, Digit simplifies claims processes and delivers innovative coverage tailored to modern needs, making insurance hassle-free.
Founded in 2016, Digit Insurance is based in Bengaluru, India, with Jasleen Kohli serving as its CEO and Managing Director.
Insurance Policies
GoDigit Health Care Plus Option 3
Digit Health Care Plus Policy-Silver
Digit Health Care Plus Policy-Diamond
Go Digit Arogya Sanjeevani Policy
GoDigit Health Care Plus Option 8
GoDigit Health Care Plus Option 6
Digit Health Care Plus Policy-Gold
GoDigit Health Care Plus Option 4
Digit Health Care Plus Policy-Infinity Wallet
Digit Health Care Plus Policy-Double Wallet
Digit Health Care Plus Policy-World Wide
KYC Documents Required
Aadhar Card
Voter ID Card
PAN card
Passport
Claim Settlement
Cashless Claim
Reimbursement Claim
Renewal
Online Renewal
Offline Renewal
Key points to remember during Renewals
Customer Support
Talk to an OneAssure Insurance Expert for FREE.
Toll Free - 1800-258-5956,
E-mail - grievance@godigit.com